Incidents in SK-NMVS
An incident occurs when a specific identifier is verified or deactivated, either by the MAH-a, the distributor or the pharmacy. Incidents that may arise in a system are categorized according to their severity level from level 1 to 5. In particular, this procedure deals with the most serious incidents that may indicate a suspicion of a false packaging of the drug in the distribution chain, and that is level 5 (so-called process incidents).